1.1 Service Description
Breevo is a SaaS platform enabling businesses to engage with customers through bulk WhatsApp messaging. Our token-based system allows flexible, scalable, and cost-effective usage for businesses worldwide.
1.2 Eligibility
To use Breevo, you must be at least 18 years old and legally capable of entering into a binding contract.
2.1 Account Creation
You must register an account to access Breevo’s features. By registering, you agree to provide accurate information and to update it as needed.
2.2 Account Security
You are responsible for safeguarding your account credentials and are liable for all activity under your account. Contact us immediately at hi@getbreevo.com if you suspect unauthorized account access.
3.1 Token System
Breevo uses a prepaid token system for transactions. Tokens are purchased in packages of 5,000 at $0.03924 per token. You are responsible for managing token consumption and ensuring sufficient token balances to use our services.
3.2 Token Consumption Rates
Tokens are consumed based on specific platform activities, including:
3.3 Payment Terms
All token purchases are prepaid and non-refundable. You agree to maintain a positive token balance and to purchase tokens as needed.
4.1 Prohibited Activities
You may not use Breevo’s services for any unlawful purposes or to engage in prohibited activities, including but not limited to:
4.2 Compliance
You bear full responsibility for ensuring that all messages comply with applicable communication, data protection, and consumer consent regulations in your jurisdiction.
5.1 Data Handling
Breevo stores customer data solely to support your use of the platform and to provide analytics for your campaigns. We adhere to the highest standards of data privacy and security, and we do not share your data with third parties unless required by law.
5.2 Analytics and Access
Breevo provides detailed analytics for each campaign, including metrics such as message delivery, read rates, and customer responses. Data from your campaigns is available for download through the platform.
5.3 Data Security
While Breevo implements stringent data security measures, you are responsible for any additional security settings required to protect your account and data.
We offer 24/7 support through WhatsApp and email to assist you with any issues or questions. Please contact us at hi@getbreevo.com for immediate help.
7.1 Limitation of Liability
Breevo is not liable for any indirect, incidental, or consequential damages arising from your use of the platform. We do not guarantee error-free or uninterrupted service and are not responsible for delays or technical issues beyond our control.
7.2 Indemnification
You agree to indemnify Breevo from any claims, damages, or losses arising from your use of the platform, including violations of these Terms and Conditions or any applicable laws.
8.1 Suspension and Termination
Breevo reserves the right to suspend or terminate your account if you breach these terms or engage in prohibited activities. Any remaining tokens in your account at termination will not be refunded.
8.2 User-Initiated Termination
You may discontinue use of Breevo at any time. No refunds will be issued for unused tokens.
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on our website, and your continued use of Breevo after modifications signifies acceptance of the updated terms.
For questions about these Terms and Conditions or to report violations, please contact us at: hi@getbreevo.com