Breevo Privacy Policy

Last Updated: October 8th, 2024

1. Information We Collect

1.1 Personal Information
We collect personal information that you provide when registering or using Breevo, such as:

  • Account Information: Name, email address, and payment information to manage your account and purchases.
  • Contact Lists: Customer contact details uploaded to Breevo for messaging campaigns.

1.2 Automatically Collected Information
When you use Breevo, we collect information automatically, including:

  • Usage Data: IP addresses, browser types, and access times to understand how Breevo is used.
  • Device Information: Device type and identifiers for compatibility and analytics purposes.
  • Analytics: Data on campaign performance, message delivery, read rates, and user engagement.

2. How We Use Your Information

We use your information to:

  • Provide Services: Facilitate and support your use of Breevo.
  • Optimize Campaigns: Enable access to analytics and insights to enhance messaging effectiveness.
  • Improve Breevo: Analyze usage trends to improve features and usability.
  • Process Payments: Manage payments for token purchases and maintain account balances.
  • Communicate with You: Send notifications about your account, transactions, and product updates.

3. How We Share Your Information

3.1 Third-Party Service Providers
We work with third-party vendors (e.g., payment processors) solely to provide and improve Breevo. These providers are authorized to use your information only as necessary to perform services on our behalf.

3.2 Legal Requirements
We may disclose information if required by law or in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.

3.3 Data Privacy Standards
We do not sell, lease, or share your data with third parties for marketing purposes. Your information remains confidential and is shared only as outlined in this policy.

4. Data Retention and Security

4.1 Data Retention
We retain personal information for as long as necessary to provide services, fulfill transactional obligations, and comply with legal requirements. Campaign and usage data are retained to enable historical analysis and benchmarking unless you request deletion.

4.2 Data Security
Breevo uses industry-standard security measures to protect your data. While we strive to secure your information, no system is infallible. You are responsible for maintaining the security of your account and password.

5. Your Rights and Choices

5.1 Access and Correction
You can review and update your information through your Breevo account. For additional requests, contact us at hi@getbreevo.com.

5.2 Data Deletion
You may request data deletion by contacting us. Note that deleting essential data may limit or disable certain features of Breevo.

5.3 Marketing Communications
We may send you updates about Breevo’s features. You can opt out by following the unsubscribe link in our emails or contacting us directly.

6. International Data Transfers

Since Breevo is available worldwide, information may be transferred and processed outside your country of residence. We comply with relevant data protection laws and employ safeguards when transferring data internationally, including adherence to the EU-U.S. Privacy Shield Framework, where applicable.

7. Children’s Privacy

Breevo is not intended for use by individuals under 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected data from a minor without verified parental consent, we will promptly delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and we will notify you if they are significant. Your continued use of Breevo following updates indicates acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: hi@getbreevo.com